{"id":3820,"date":"2025-10-20T00:38:38","date_gmt":"2025-10-20T03:38:38","guid":{"rendered":"https:\/\/pacotedeplanilhas.com\/loja\/?page_id=3820"},"modified":"2025-10-20T00:38:38","modified_gmt":"2025-10-20T03:38:38","slug":"reembolso_devolucoes","status":"publish","type":"page","link":"https:\/\/pacotedeplanilhas.com\/loja\/reembolso_devolucoes\/","title":{"rendered":"Pol\u00edtica de reembolso e devolu\u00e7\u00f5es"},"content":{"rendered":"\r\n<h1 data-start=\"438\" data-end=\"495\">Pol\u00edtica de Reembolso e Devolu\u00e7\u00e3o \u2013 Loja do pacote de planilhas<\/h1>\r\n<p data-start=\"497\" data-end=\"682\">Na <strong data-start=\"500\" data-end=\"523\">Loja do pacote de planilhas<\/strong><span style=\"font-size: 16px;\">, a satisfa\u00e7\u00e3o do cliente \u00e9 prioridade. Aplicamos nossa pol\u00edtica de reembolso e devolu\u00e7\u00e3o para todos os pa\u00edses em que atuamos, respeitando as condi\u00e7\u00f5es abaixo:<\/span><\/p>\r\n<hr data-start=\"684\" data-end=\"687\" \/>\r\n<h2 data-start=\"689\" data-end=\"709\">Produtos Digitais<\/h2>\r\n<ul data-start=\"710\" data-end=\"1073\">\r\n<li data-start=\"710\" data-end=\"856\">\r\n<p data-start=\"712\" data-end=\"856\">Todos os nossos produtos digitais (planilhas, dashboards e cursos) contam com <strong data-start=\"790\" data-end=\"826\">garantia de reembolso de 14 dias<\/strong> a partir da data da compra.<\/p>\r\n<\/li>\r\n<li data-start=\"857\" data-end=\"950\">\r\n<p data-start=\"859\" data-end=\"950\">O reembolso \u00e9 concedido mediante solicita\u00e7\u00e3o por e-mail, sem necessidade de envio f\u00edsico.<\/p>\r\n<\/li>\r\n<li data-start=\"951\" data-end=\"1073\">\r\n<p data-start=\"953\" data-end=\"1073\">Ap\u00f3s aprovado, o valor ser\u00e1 devolvido atrav\u00e9s do mesmo m\u00e9todo de pagamento utilizado na compra, em at\u00e9 <strong>2<\/strong><strong data-start=\"1056\" data-end=\"1072\">\u00a0dias \u00fateis<\/strong>.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<hr data-start=\"1075\" data-end=\"1078\" \/>\r\n<h2 data-start=\"1080\" data-end=\"1111\">Produtos F\u00edsicos (Pen Drive)<\/h2>\r\n<p data-start=\"1112\" data-end=\"1165\">Caso o cliente opte pela vers\u00e3o f\u00edsica (pen drive):<\/p>\r\n<ul data-start=\"1166\" data-end=\"1561\">\r\n<li data-start=\"1166\" data-end=\"1240\">\r\n<p data-start=\"1168\" data-end=\"1240\">O prazo para solicitar devolu\u00e7\u00e3o \u00e9 de <strong data-start=\"1206\" data-end=\"1237\">14 dias a partir da entrega<\/strong>.<\/p>\r\n<\/li>\r\n<li data-start=\"1241\" data-end=\"1323\">\r\n<p data-start=\"1243\" data-end=\"1323\">O produto deve estar em sua <strong data-start=\"1271\" data-end=\"1320\">embalagem original, sem sinais de uso ou dano<\/strong>.<\/p>\r\n<\/li>\r\n<li data-start=\"1324\" data-end=\"1452\">\r\n<p data-start=\"1326\" data-end=\"1452\">Em caso de defeito de fabrica\u00e7\u00e3o ou dano no transporte, oferecemos <strong data-start=\"1393\" data-end=\"1411\">troca gratuita<\/strong> pelo mesmo item ou reembolso integral.<\/p>\r\n<\/li>\r\n<li data-start=\"1453\" data-end=\"1561\">\r\n<p data-start=\"1455\" data-end=\"1561\">O cliente \u00e9 respons\u00e1vel pelo custo do frete de devolu\u00e7\u00e3o, exceto em casos de defeito ou envio incorreto.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p data-start=\"1563\" data-end=\"1653\">Endere\u00e7o para devolu\u00e7\u00e3o:<br data-start=\"1587\" data-end=\"1590\" \/><strong data-start=\"1590\" data-end=\"1653\">Rua Jos\u00e9 Bandeira da Mota, Pirapora \u2013 MG, 39274-068, Brasil<\/strong><\/p>\r\n<hr data-start=\"1655\" data-end=\"1658\" \/>\r\n<h2 data-start=\"1660\" data-end=\"1682\">Prazos de Reembolso<\/h2>\r\n<ul data-start=\"1683\" data-end=\"1964\">\r\n<li data-start=\"1683\" data-end=\"1811\">\r\n<p data-start=\"1685\" data-end=\"1811\">Ap\u00f3s recebermos a solicita\u00e7\u00e3o (produto digital) ou o item devolvido (produto f\u00edsico), enviaremos uma confirma\u00e7\u00e3o por e-mail.<\/p>\r\n<\/li>\r\n<li data-start=\"1812\" data-end=\"1868\">\r\n<p data-start=\"1814\" data-end=\"1868\">O reembolso ser\u00e1 processado em at\u00e9 <strong data-start=\"1849\" data-end=\"1865\">2 dias \u00fateis<\/strong>.<\/p>\r\n<\/li>\r\n<li data-start=\"1869\" data-end=\"1964\">\r\n<p data-start=\"1871\" data-end=\"1964\">O tempo para o valor aparecer pode variar conforme o banco ou operadora de cart\u00e3o de cr\u00e9dito.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<hr data-start=\"1966\" data-end=\"1969\" \/>\r\n<h2 data-start=\"1971\" data-end=\"1997\">Itens n\u00e3o reembols\u00e1veis<\/h2>\r\n<ul data-start=\"1998\" data-end=\"2105\">\r\n<li data-start=\"1998\" data-end=\"2019\">\r\n<p data-start=\"2000\" data-end=\"2019\">Cart\u00f5es-presente.<\/p>\r\n<\/li>\r\n<li data-start=\"2020\" data-end=\"2065\">\r\n<p data-start=\"2022\" data-end=\"2065\">Produtos digitais ap\u00f3s 14 dias da compra.<\/p>\r\n<\/li>\r\n<li data-start=\"2066\" data-end=\"2105\">\r\n<p data-start=\"2068\" data-end=\"2105\">Pen drives danificados por mau uso.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<hr data-start=\"2107\" data-end=\"2110\" \/>\r\n<h2 data-start=\"2112\" data-end=\"2129\">Como Solicitar<\/h2>\r\n<p data-start=\"2130\" data-end=\"2240\">Envie sua solicita\u00e7\u00e3o para:<br data-start=\"2157\" data-end=\"2160\" \/>\ud83d\udce7 <strong data-start=\"2163\" data-end=\"2203\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2165\" data-end=\"2201\">contato@miguelrodriguesadmeexcel.com<\/a><\/strong><br data-start=\"2203\" data-end=\"2206\" \/>\ud83d\udcf1 WhatsApp: <strong data-start=\"2219\" data-end=\"2240\">+55 38 99846-0929<\/strong><\/p>\r\n<hr data-start=\"2242\" data-end=\"2245\" \/>\r\n<p data-start=\"2247\" data-end=\"2395\">\u2705 <strong data-start=\"2249\" data-end=\"2278\">Transpar\u00eancia e confian\u00e7a<\/strong>: Oferecemos reembolso simples e r\u00e1pido para garantir a melhor experi\u00eancia de compra, seja no digital ou no f\u00edsico.<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Reembolso e Devolu\u00e7\u00e3o \u2013 Loja do pacote de planilhas Na Loja do pacote de planilhas, a satisfa\u00e7\u00e3o do cliente \u00e9 prioridade. Aplicamos nossa pol\u00edtica de reembolso e devolu\u00e7\u00e3o para todos os pa\u00edses em que atuamos, respeitando as condi\u00e7\u00f5es abaixo: Produtos Digitais Todos os nossos produtos digitais (planilhas, dashboards e cursos) contam com garantia [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3820","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pacotedeplanilhas.com\/loja\/wp-json\/wp\/v2\/pages\/3820","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pacotedeplanilhas.com\/loja\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pacotedeplanilhas.com\/loja\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pacotedeplanilhas.com\/loja\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pacotedeplanilhas.com\/loja\/wp-json\/wp\/v2\/comments?post=3820"}],"version-history":[{"count":1,"href":"https:\/\/pacotedeplanilhas.com\/loja\/wp-json\/wp\/v2\/pages\/3820\/revisions"}],"predecessor-version":[{"id":7442,"href":"https:\/\/pacotedeplanilhas.com\/loja\/wp-json\/wp\/v2\/pages\/3820\/revisions\/7442"}],"wp:attachment":[{"href":"https:\/\/pacotedeplanilhas.com\/loja\/wp-json\/wp\/v2\/media?parent=3820"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}